Frequently Asked Questions
Everything you need to know about bringing RISOTTO quality into your home.
What materials are used in RISOTTO home products?
We prioritize sustainability and durability, using premium organic cotton, FSC-certified wood, and recycled ceramics to ensure every piece is both beautiful and long-lasting.
How long does shipping typically take?
Standard shipping within the continental US takes 5-7 business days. International shipping varies by location but generally arrives within 10-14 business days.
What is your return policy for home decor?
We offer a 30-day return window for all unused items in their original packaging. Please note that custom-made furniture and final sale items are not eligible for return.
Do you offer assembly services for furniture?
Most of our furniture is designed for easy tool-free assembly. For larger pieces, we offer a White Glove delivery and assembly service at checkout for an additional fee.
How can I track my order?
Once your order ships, you will receive an email notification with a tracking number and a link to monitor your package's journey in real-time.
Are your textiles machine washable?
Most of our linens and cushion covers are machine washable on a gentle cycle. We recommend air drying to preserve the integrity of the natural fibers.